Hotline & destek.
Professional and personal, always at your service: With efda – the market-leading manufacturer of high-speed endüstriyel kapılar – you are in the best of hands, 24/7.
Our efda service hotline offers you professional destek for all questions “all about doors”. Use our email address, technical-destek@efda.com. Your enquiries will be forwarded to the responsible employee within the shortest possible time.
Hotline 24/7/365.
A continuously staffed German-speaking telephone destek service is available to our customers on 0800 3323539. According to our service philosophy, you will speak directly with the professional efda service team.
Support.
An excellently trained service supervisor will respond to your technical question and either provide a solution straight away or initiate the necessary steps that may be required.
EFA-SmartAssist®.
We are further expanding our smart service: During telephone destek, you will receive a link to use EFA-SmartAssist® via SMS on your smartphone, which establishes a direct data connection to the efda specialists. This turns telephone destek into video destek with numerous additional functions – without the need to install an app.
Benefit from our resource-saving premium destek.
Equipment number.
Our 10-digit serial number guarantees a unique allocation to the product-specific data. This will help us to initiate appropriate solution measures immediately. Please have this serial number at hand at all times.
